Frequently Asked Questions

Everything you need to know about bringing RASM into your home.

What materials are used in RASM home products?

We prioritize sustainable, high-quality materials including organic cotton, ethically sourced woods, and premium ceramics to ensure longevity and timeless style.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. For larger furniture items, delivery may take 2-3 weeks depending on your location and white-glove service availability.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Do you offer international shipping?

Currently, we ship to the continental United States, Canada, and select European countries. Shipping rates and customs duties are calculated at checkout.

How can I track my shipment?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery status in real-time.

Are your products covered by a warranty?

Yes, all RASM furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.